Retail Management

Description Retail Management provides an in-depth skills, knowledge and understanding of an overall retail management and leadership and helps you build all the skills required for professional practical in retailing. Retailing is one of the largest sectors in the world and plays an important role in the economy. This event will provide...

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Marketing and Sales

Description Event is is focused on marketing and sales. In this seminar, learners will be able to develop skills to provide valued products and services to customers, clients, partners and the society with marketing with an objective to manage and increase sales.

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Customer Service Management and Excellence

Description Event is suitable for learners who are at any stage of their career in Customer Services. You will learn how to identify the principles of good customer service, organise and deliver customer service, identify organisation policies to deal with customer requirements and finally develop a model of customer service excellenc...

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