Level 3 Diploma in Person-Centered Care

Level 3 Diploma in Person-centered Care learners will look at the role of person-centred care in interactions with service users. They will also consider other care delivery models and their strengths and weaknesses in delivering care to meet the needs of different service users. Delivering high-quality care is not always easy, and learners will examine the potential ethical issues that could arise and how these could be dealt with.

Learners will develop an understanding of the difficulties of balancing individual autonomy and minimising potential risk to vulnerable service users.

Learners will consider relevant health and social care legislation that impacts both those delivering care and individuals receiving care. Government departments and other agencies’ role in producing legislation and guidance and how this affects local policies, procedures, and care delivery will be covered.

Learning Objectives

In this course, you will be able to

Understand the professional values and personal attributes of health and social care workers:
• Models of care, definitions and the aims of each model. Comparing and contrasting models
• Person-centred care – what does it mean in health and social care practice?
• What is equality, diversity and discrimination, definitions, prevention and the health and social care worker’s role
• The 6Cs of health and social care workers, definitions
• People skills such as patience, problem-solving skills, communication skills, conflict management skills and negotiating skills.
• What is empathy, and why is it important for health and social care workers to be empathetic?
• Current theories of empathy.

Understand the ethical issues involved when meeting the care needs of individuals:
• Define ethics. In particular, it covers the principles that relate to interaction with service users. Duty of care etc.
• Common ethical issues to health and social care, balancing services against resources, minimising risk whilst maintaining individual choice, the needs of one against the needs of many. Sharing of information, issues with confidentiality
• Link the examples to the ethical principles discussed
• Gain example situations from learners and discuss the ethical issues and possible positive outcomes of the situations.

Understand the legislation and guidance that govern health and social care practice:
• Main legislative and policy-making departments and organisations that influence policies in health and social care, NHS, DH, NICE, HSE and their role in influencing health and social care
delivery
• Legislation such as the Equality Act 2010, the Care Act 2014, the Mental Health Act 2007 etc.
• Examples of NICE guidance on Care Pathways and Care Plans
• HSE guidance on risk assessments
• How these national guidelines are implemented in individual organisations.

Assessment Method

Each unit is assessed through an assignment.

How will you study?

Our learning portal will be available to you study 24/7. You can use your Desktop Computer, Laptop, Mobile or Tablet anytime in a flexible way to study entirely online. After login into your online learning portal, you will study in a structured way – read books/resources online and write your assignments with full study support to complete the whole qualification.

Results and Certificate

Learners will complete only one unit and several topics. At the end of the course, you will achieve credits that can be counted towards a similar level higher credits qualification. You will achieve a Certificate of Achievement to confirm your achievement.

Who is this course for?

This course is for someone new to health and social care or who wants to study for continuing professional development (CPD) or progress to higher-level courses in the same subject area.

Requirements

No entry requirements; anyone can join.

Career Paths

The programme’s rationale is to provide a career path for learners who wish to develop their care capabilities within the health and social care sector. The primary employment areas are healthcare workers, social workers, healthcare assistants, charity, health administrators, etc. You will also progress to Level 3 or Level 4 qualification